b'RetailFrontline Supervisor Retail SalesRetailA retail team is only as good as their supervisor. A first-line supervisor is the first port of call when ensuring that your retail employees are performing highly. An excellent first-line supervisor needs the skills of a good retail employee and the skills of an excellent manager such as budgeting, accounting, and personal work.This assessment identifies the top performing first-line supervisors by assessing their ability to understand information and use it to solve problems, as well as leadership and retail critical personality traits like achievement, sales focus, and teamwork and interpersonal ability.Measures Competencies:AchievementDuration: Has high energy combined with a relentless drive to achieve goals. Is motivated by35 mins (approx)work, tasks, and the opportunity to compete with others.Interpersonal SensitivityComparison Group:Is sensitive to the needs and emotions of others. Practices perceptive listening,Admin/Entry Levelunderstands non-verbal cues and responds in a calm and empathetic way. Group Definition:Logical ReasoningThose without university The ability to pick up on trends and patterns within data, and apply these tobackgrounds, without solve problems. This score should indicate how easily the candidate will learnmanagement experience new information and integrate this with his/her existing knowledge, particularly inor executive experience.regards to strategic or intangible concepts.Managing TalentProvides effective guidance, development opportunities and feedback to others. Proactively manages conflicts within the team, and motivates others to perform.Resilience Remains calm and optimistic even in stressful situations. Demonstrates strong self-belief and perseveres in the face of setbacks, adjusting rather than giving up.Sales Tenacity Is persuasive, energetic, and engaging while guiding customers toward sales. Understands their own strengths when it comes to selling, and leverages these to meet or exceed sales targets. Is motivated, not daunted, by challenging goals and competitive targets.Self-InsightIs insightful and recognises own strengths and weaknesses. Thrives on new opportunities for learning and growth, and is very responsive to feedback.Teamwork Supports and collaborates with team members to achieve targets. Appreciates the benefits of diversity, works well with a variety of people, and follows through on team commitments.Verbal Reasoning The ability to understand verbal and written information, apply it, and draw accurate conclusions. This score should indicate how easily the candidate will understand relatively complex material, such as research information, reports, and correspondence.116'