b'Administration and Clerical Secretary/Administrative AssistantAdministration and ClericalSecretaries and administrative assistants need to quickly and accurately perform a range of administrative and clerical tasks. Given the variety of tasks that a secretary or administrative assistant may be required to perform, they need skills ranging from written and oral communication skills, drive, detail focus and resilience under pressure.Secretaries and administrative assistants are the essential right hand of any business, and their ability to do their jobs may fundamentally improve how well your executives can perform theirs.Duration: Competencies Measured: 30 mins (approx)AchievementComparison Group:Has high energy combined with a relentless drive to achieve goals. Is motivated byAdmin/Entry Levelwork, tasks, and the opportunity to compete with others. Group definition: Customer FocusThose without university Fulfils obligations to internal and external customers. Understands customersbackgrounds, without perspectives, and responds to social cues appropriately. Treats all customersmanagement experience equally, and maintains composure under pressure. or executive experience.Implementation Is reliable, precise, and follows through on plans to ensure they are carried out accordingly. Remains focused on work tasks and consistently meets deadlines.Resilience Remains calm and optimistic even in stressful situations. Demonstrates strong self-belief and perseveres in the face of setbacks, adjusting rather than giving up.Verbal Reasoning The ability to understand verbal and written information, apply it, and draw accurate conclusions. This score should indicate how easily the candidate will understand relatively complex material, such as research information, reports, and correspondence. 80'