b'UtilitiesMaintenance and Repair Worker UtilitiesMaintenance and Repair Workers, also known as Maintenance Engineers and Maintenance Technicians, are responsible for performing the tasks that keep machines, mechanical equipment, or buildings in good repair. Examples of the varied tasks that employees in these roles may perform include insulating, pipe fitting, welding, repairing electrical or mechanical equipment, carpentry, installing new equipment, and repairing buildings.Maintenance and Repair Workers must work well with customers, be reliable and detail-focused, and follow rules and guidelines. They should also remain calm under pressure, and be capable of adapting to change quickly.Measures Competencies:AdherenceDuration: Operates best within rules, guidelines and set procedures. Demonstrates strong25 mins (approx)compliance, delivers on promises, and produces error-free work.Customer FocusComparison Group:Fulfils obligations to internal and external customers. Understands customersAdmin/Entry Levelperspectives, and responds to social cues appropriately. Treats all customers equally, and maintains composure under pressure.Group Definition:FlexibilityThose without university Highly open and adaptable to new things. Responds to change and feedback in anbackgrounds, without enthusiastic manner, adjusting quickly and calmly with minimal fuss. management experience or executive experience.Implementation Is reliable, precise, and follows through on plans to ensure they are carried out accordingly. Remains focused on work tasks and consistently meets deadlines.Resilience Remains calm and optimistic even in stressful situations. Demonstrates strong self-belief and perseveres in the face of setbacks, adjusting rather than giving up.146'