b'Information TechnologyIT ManagerInformation TechnologyAlso known as Computer Systems Managers or Information Systems Managers, IT Managers plan and direct computer and information technology services for an organisation or team. IT Managers are frequently responsible for reviewing project plans and coordinating projects, executing organisational goals, policies and procedures, and consulting with users and stakeholders to assess and address their IT needs.IT Managers must have strong communication and critical thinking skills, coupled with the ability to think strategically and persuade others to see things their way. IT Managers should have a high level of emotional intelligence and must feel comfortable leading and guiding Measures Competencies: others. They should also be organised and innovative, and should cope well with Achievementpressure and change in the workplace.Has high energy combined with a relentless drive to achieve goals. Is motivated by work, tasks, and the opportunity to compete with others.CommunicationDuration: Quickly understands communications, reads between the lines and applies the60 mins (approx)information astutely. Is clear, confident, and articulate. Adapts their communication style to suit the audience, and influences others to see things a given way.Comparison Group:EvaluationManagersCritically analyses even complex information in a logical way. Breaks problems downGroup Definition:into smaller components to identify and separate underlying causes. Considers dataThose with a university and theories in decision-making. background, more than Flexibilitytwo years of experience, Highly open and adaptable to new things. Responds to change and feedback in anmore than two years enthusiastic manner, adjusting quickly and calmly with minimal fuss. management experience Ingenuityand less than two years Generates new and innovative solutions, and is motivated to turn these into reality. Isexecutive experience.future-focused, and enjoys expanding their knowledge. Adopts a broad perspective and takes calculated risks.Interpersonal Sensitivity Is sensitive to the needs and emotions of others. Practices perceptive listening, understands non-verbal cues and responds in a calm and empathetic way.Managing Talent Provides effective guidance, development opportunities and feedback to others. Proactively manages conflicts within the team, and motivates others to perform.Negotiation Negotiates well and influences the thoughts and actions of others. Is able to anticipate and read different situations, adapting their style accordingly. Persuades others to align with their goals.Organisation Takes a structured and analytical approach to tasks and goals. Maintains a high level of detail when planning, while adopting a long-term perspective. Executes effectively to ensure projects are delivered on time and to standard.Resilience Remains calm and optimistic even in stressful situations. Demonstrates strong self-belief and perseveres in the face of setbacks, adjusting rather than giving up.Strategic Vision Takes a big-picture, long-term view when planning and anticipates potential impacts on the business. Weighs up options and implications, identifies new strategies and plans, and is comfortable with managed risk. 127'