b'Administration and Clerical Executive AssistantAdministration and ClericalExecutive assistants are the oil that keeps a company running by providing high level administrative support. The best executive assistants are able to expertly conduct research, prepare statistical reports, handle information requests, and perform clerical functions.This assessment identifies the top performing executive assistants by assessing critical abilities such as communication, achievement, resilience, customer focus, and flexibility.Duration: 40 mins (approx)Competencies Measured: Comparison Group:ProfessionalsAchievement Has high energy combined with a relentless drive to achieve goals. Is motivated byGroup definition: work, tasks, and the opportunity to compete with others. Those holding a university Communicationdegree, with more than Quickly understands communications, reads between the lines and appliestwo years of experience, the information astutely. Is clear, confident, and articulate. Adapts theirbut less than two years communication style to suit the audience, and influences others to see things amanagement experience.given way.Customer Focus Fulfils obligations to internal and external customers. Understands customers perspectives, and responds to social cues appropriately. Treats all customers equally, and maintains composure under pressure.Flexibility Highly open and adaptable to new things. Responds to change and feedback in an enthusiastic manner, adjusting quickly and calmly with minimal fuss.Implementation Is reliable, precise, and follows through on plans to ensure they are carried out accordingly. Remains focused on work tasks and consistently meets deadlines.Resilience Remains calm and optimistic even in stressful situations. Demonstrates strong self-belief and perseveres in the face of setbacks, adjusting rather than giving up.Self-Insight Is insightful and recognises own strengths and weaknesses. Thrives on new opportunities for learning and growth, and is very responsive to feedback. 78'